FAQ's


1. How long will it take to set up the chocolate fountain?

We require up to an hour and a half to set up the fountain, a 5' / 6' circular table will be required, and a 240V electrical supply.

2. Will I have to pay a delivery charge?

No. The price is inclusive of delivery within a 25 mile radius of Stourbridge, West Midlands. Outside this area would incure an extra charge depending on the location.

3. How long will the chocolate fountain run for?

3 hours.

4. Can I book a longer rental period?

Of course. The price would depend on the number of extra hours required & on the number of guests to be catered for.

5. What kind of chocolate do you use?

Belgian chocolate specially supplied for chocolate fountains

6. Will there be someone with the chocolate fountain at all times?

Yes. A Chocorococo uniformed attendant will be with the fountain at all times to ensure the smooth operation of the fountain & to re-stock the chocolate, dips, skewers and napkins.

7. How do I pay you?

At the time of booking we require a 25% non-refundable deposit paid by cheque made payable to Lesley Aimes. The rest of the balance is required 6 weeks before the event also payable by cheque.

8. Can the chocolate fountain be used outside?

Preferably not because bugs and flies like chocolate too! The fountain has to be maintained at a warm temperature to ensure the chocolate stays melted & flows easily. In a marquee will be fine.

9. Do you have Public Liability Insurance?

Yes, we have Public Liability Cover, are registered with the Local Health Dept and have the relevant Health & Hygiene Certificates.